Call: 1-646-655-0691

The Brillianteers Experience

FREE SHIPPING - We ship to any destination worldwide with FedEx, completely free of charge and fully insured.
30 DAY RETURNS - Hassle-free 30 day Return Policy. Read More..
FREE SIZING - All our jewelry will be sized to your preference free of charge.
LIFETIME WARRANTY - We offer a limited Lifetime Warranty to give you a complete piece of mind
24/7 CUSTOMER SERVICE - Our experts are ready to help 24/7 by phone/email or chat. Contact us now!

TERMS and CONDITIONS

Welcome to brillianteers.com (‘Brillianteers’, ‘we’, ‘us’ or ‘our’). Brillianteers sells fine jewelry subject to the following Terms of Use Agreement (‘Agreement’). This Agreement is a legal agreement between you (‘person’ or ‘organization’) and Brillianteers. By using the Site, you signify that you have read, understand, and agree to be bound by this Agreement and by our Privacy Policy. We, at our sole discretion, may modify these Terms of Use, and will post a copy of the amended Agreement to this Site. You are bound by any such updates or changes, and so you should periodically review the Terms of Use. You will be deemed to have accepted an amended Agreement if you purchase any product from Brillianteersor use any of our services after amendments are posted on this Site.

1. Authorized Users
  • Age; Authority. Brillianteers sells products to people of all ages. If you are under 18 years old you may purchase products on our site only with the involvement of a parent or guardian. If you cannot comply or do not agree with these terms then do not attempt to purchase jewlery from Brillianteers.
  • Registration. To purchase goods and to use services on our website you may register and provide information such as a member or user name, a password and a valid email address (‘Account Information’). You must provide accurate Account Information and update your Account Information when needed to keep it accurate. Brillianteers will use your Account Information in accordance with our Privacy Policy.
  • Account Confidentiality; Account Cancellation. You are responsible for keeping you account confidential and secure. You must notify us immediately if there is any unauthorized use of your password or account. Brillianteers will not be responsible for any loss or damage created by the unauthorized use of your user or member name, password or account. You agree to indemnify and hold Brillianteers harmless for any improper, unauthorized or illegal uses of your user or member name, password or account. We reserve the right to terminate your account at any time. You also have the option of canceling your account at any time you desire.
  • Message Boards.  Brillianteers takes no responsibility for the comments and posts of the users of the message boards on this Site. Brillianteers retains the right to preserve and disclose any information disclosed on the message boards as necessary to satisfy the law, or to enforce the Terms of Use, to prevent and address fraud, or to protect Brillianteers, its users, employees and the general public. Brillianteers will not be responsible or liable for the exercise or non-exercise of its rights under this Agreement.
  • License. Brillianteers grants you a limited, non-exclusive, non-transferable license to use our website. Brillianteers reserves all right, title and interest not expressly granted under this license to the fullest extent possible under all applicable laws. Any use of Brillianteers not permitted under this agreement is strictly prohibited.

2. Products
  • Payments; Returns. We accept payment via Credit Card, Bank Wire Transfer, Paypal, Google Checkout and Bill Me Later. We offer a 30 day “no questions asked” return policy and we do not charge a restocking fee for returns. Products must be returned unaltered and accompanied by all the documentation received with the original purchase (diamond certificate, appraisal, etc). Any returned product missing a diamond certificate will be subject to a replacement fee of $175 for the missing diamond certificate.
  • Product Availability. After full payment for the product has been received by Brillianteers, your order will be shipped within 5 working days. In the event that the product that you purchase is not available, we will contact you to discuss alternative options such as a refund.
  • Product Description. Brillianteers makes reasonable efforts to accurately display all products on this site. The color capabilities of the monitor of your computer and the combination of colors displayed can affect the colors that are seen on your monitor. Brillianteers does not represent that the pictures displayed on this website are completely accurate or error free.

3. Content of the Service
  • Third Party Content. Brillianteers takes no responsibility for third-party material posted to the Site. Brillianteers does not have any obligation to monitor such third-party material. Brillianteers retains the right to access, view, preserve, and disclose any information as necessary to satisfy the law, or to enforce the Terms of Use, or to prevent and address fraud, or to respond to user support requests, or to protect Brillianteers, its users and the general public. Brillianteers will not be responsible or liable for the exercise or non-exercise of its rights under this Agreement.

4. Intellectual Property Rights
  • Brillianteers's Intellectual Property Rights. You acknowledge that Brillianteers owns all right, title and interest in and to the Site, including without limitation all intellectual property rights. Brillianteers intellectual property rights are protected by U.S. and international intellectual property laws. You agree that you will not copy, reproduce, alter, modify, or create derivative works from the Site, including but not limited to its visual design or CSS/HTML code, without the express written permission of Brillianteers.

5. General Information
  • We reserve the right to modify or terminate the Site for any reason, without notice at any time.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • The failure of Brillianteers to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision.
  • If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should seek to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect.
  • This Agreement will be governed by the laws of the State of New York without regard to its conflict of law provisions. The exclusive jurisdiction for any claim, action or dispute with Brillianteers will be in the state and federal courts of the State of New York.

6. Taxes and Custom Fees

Being a global company, we do not charge you any taxes or additional fees when placing your order. You may be charged such fees by the courier in your country. Common fees charged by local authorities are VAT (called GST in some countries) and customs duties which in many countries are waived for diamond jewelry.

Disclaimers
The Brillianteers website and any upgrades and licensed content are licensed to you as is.  Any use of this website will be at your own risk.  To the maximum extent permitted by applicable law, Brillianteers, its suppliers and its licensors disclaim all warranties, either express or implied.  Brillianteers, its suppliers or its licensors make no representations or guarantees that the Brillianteers website will be free from loss, destruction, damage, corruption, attack, viruses, interference, hacking, or other security intrusion, and Brillianteers disclaims any liability relating thereto. Brillianteers, its suppliers or its licensors make no guarantees, representations, or warranties that use or results of the use of the Brillianteers website will be accurate, reliable, current, uninterrupted or without errors.  Brillianteers, without prior notice, may modify, suspend, or discontinue this website.  Whenever Brillianteers elects to modify, suspend, or discontinue this website, it will not be liable to you or any third party. You acknowledge that your submission of any information to Brillianteers is at your own risk. Brillianteers, its suppliers or its licensors do not in any way assume any liability to you with regard to any loss or liability relating to such information.

Limitation of Liability
Brillianteers, its suppliers or its licensors will be liable in no event to you for indirect, general, special, incidental, consequential, exemplary or other damages even if Brillianteers, its suppliers or its licensors have been advised of the possibility of such damages.  No oral or written information given by Brillianteers, its suppliers, its licensors or others will create a warranty and neither you nor any third party may rely on any such information or advice.  Some jurisdictions do not allow the exclusion of implied warranties or limitation or exclusion of liability for incidental or consequential damages, so the above exclusions and limitations may or may not apply to you.

Indemnity
You will indemnify and hold Brillianteers, its suppliers and its licensors harmless with respect to any suits or claims arising out of your breach of this Agreement.
 
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND WILL BE BOUND BY ITS TERMS AND CONDITIONS. YOU ALSO ACKNOWLEDGE THAT THIS AGREEMENT REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

PRIVACY POLICY

Welcome to Brillianteers (‘Brillianteers’, ‘we’, ‘us’ or ‘our’). Brillianteers respects your rights to privacy and this notice serves to inform You (‘person’ or ‘organization’) of the information we collect and how we use that information. By using our website, you agree to the terms and conditions written in our Terms of Use and herein this Privacy Policy. We, at our sole discretion, may modify our Privacy Policy and will post a copy of the amended notice to this web page. You should check this web page from time to time to be informed of any changes and updates made to the Privacy Policy.
 
Collection of Information. You can browse Brillianteers.com without revealing personal information. You may decide to provide us with personal information to make use of various features of our website and/or to purchase our products. At our discretion we can collect and retain any personal information, to the maximum extent permissible under the law, which you enter on our website or provide to us through other means . The information we may collect and retain includes but is not limited to your name, address, age, date of birth, gender, contact information and credit card information. When you visit our website non-personally identifiable information is also automatically collected and retained through cookies and web beacons. The non-personally identifiable information that our website automatically collects and retains includes but is not limited to the web browser that you are using, your computer's operating system and your IP address. Most web browsers will enable you to disable the cookies we use. We recommend that you permit the use of cookies when visiting Brillianteers.com as disabling the cookies may reduce the quality of your experience when using our website.  
 
Use of Information. The use of the information that we collect and retain includes but is not limited   to fine tuning the performance of our website, learning how customers use our website, personalizing the experience that you have when you shop with us and helping with decisions about the selection of good and services that we provide. We may also send you offers to participate in surveys or offers for products and services which we think may be of interest to you. You can opt out of receiving such non-transactional emails from us at anytime.

Successors and Assigns. Any information that Brillianteers collects and retains may be included in assets transferred to a successor or assign. Any information transferred to a successor or assign shall remain subject to this Privacy Policy.
 
Security. Our website uses a Secure Socket Layer (SSL) for receiving information in order forms and transmitting sensitive information.
 
Access to Personal Information. Brillianteers provides you with access to personal information that we collect about you. For instructions on the procedure to access your personal information please contact us at (service@brillianteers.com). In the event there is any error in the personal information we have collected, you can alert us and the necessary corrections will be made by our staff.
Links. Our website may contain links to other third-party websites which are outside our control and not covered by this privacy policy. You ought to review the privacy policies for these and any website that you use.