The Brillianteers Experience

What is your return policy ?

We offer a 30 days return policy from the day you received your product.  Shipping the product back to us will be at the customers expense but we have offices all over the world so in most cases shipping will be local.  Once the product has been received and inspected by our jeweler, a full refund will be given.  Shipping costs will not be refunded.

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How can I resize my ring ?

Simply contact us with your required ring size.  We offer free ring sizing before shipping and order. If you would like to re-size your ring after receiving it, you can do so in any one of our international offices for a minimal fee.  Once requested, we will provide you with an address to ship the ring and ship it back to you once it has been re-sized.

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