FAQ
Q: Why should I choose Brillianteers?
A: Lots of reasons. We offer stunning engagement rings and jewelry that’s affordable. You can buy safely online from our huge selection. Or you can speak with one of our specialists to help you with your decision so we personally guide you through this decision. You can also get, within your budget, a totally unique engagement ring.
You can save thousands of dollars, get the jewelry you want, plus save hours of time searching on the Internet and you won’t have to visit the mall or any stores.
Q: I’m hesitant about shopping online for a big purchase like this. What’s your opinion?
A: Hundreds of thousands of people just like you have chosen to shop with Brillianteers through our website. It’s secure. We have a huge selection. You can get custom designs. Plus we back everything we offer with our guarantee and warranty.
Q: I need to speak with an expert. Can I do that through Brillianteers?
A: Absolutely. You can shop directly online if you’re happy with that … or you can speak with an expert who will guide you through this important decision and help you find the unique piece that fits your budget.
Q: How long have you been in business?
A: We’ve been designing and producing exquisite and stunning jewelry for 30 years. Initially, we only sold on a wholesale basis. In 2006, we decided to sell directly to the public.
Q: What are my options when it comes to diamonds?
We have natural diamonds plus we have Swarovski and Moissanite diamonds that are man-made. The choice is yours.
Q: Do you only offer engagement rings?
A: We offer engagement rings, wedding bands, diamond jewelry, and more.
Q: Your engagement rings are a lot less than other options. Is there a catch?
No. We offer this affordable pricing for two reasons. First, we secure our diamonds directly from the source. Second, we design and manufacture all our diamonds in house. This means we cut out all middlemen and we pass these savings to you. But here’s the important thing … tell us your budget and we’ll find the perfect piece for you plus we’ll be your guide through this decision.
Q: Do you offer financing?
Yes. We have several financing offers through our partners. This makes shopping with Brillianteers even more affordable.
Q: Are your diamonds ethically-sourced?
Yes. We follow all today’s guidelines when it comes to the ethical sourcing of diamonds.
Q: What happens if the ring I purchase is the wrong size?
A: No problem. Just let us know and we’ll make sure you get your ring correctly sized. We also help you find the right size before you purchase. However, if the ring is not the correct size, we’ll solve the issue.
Q: How quickly can I get my ring?
A: Through our partner FedEx, you can get your ring delivered in 48 hours. We can deliver worldwide.
Q: It’s a big decision and I need some advice. How can you help me?
A: Education is extremely important to us. We’re available to help you with all the questions you have and be your guide … all based on your budget … and what you want.